Whether you are looking to book a Maintenance Service or just to learn about what actions to take to extend the life of your e-bike, you are in the right place.
If you are a current YourE-Bike customer who have purchased an electric bike from us and have cycled around 300 miles, you may be eligible for a maintenance service - therefore please contact us on: firstname.lastname@example.org and we will be able to assist you.
If you are just looking for some tips on how to best take care of your electric bike, these are below.
How to care for your e-bike:
When you purchase your electric bike, read the manual carefully, especially your care instructions. Manuals will have the very specific guidelines of each bike and will provide tips on how to best care for your e-bike and what to do if you have any issues.
Keep your e-bike protected, store it indoors such as garage or shed and not outdoors allowing all sort of weather conditions to hit on the parts and framework.
It is very important to keep your ebike clean. Don't let the dirt sit on the wheels, chain, motor and any other parts for too long, if possible clean regularly after each ride or couple of rides (depending on the weather conditions and roads you are cycling on).
When cleaning, use special brushes and cloths and avoid high pressure water sources/ pipes as this may cause damage to some important parts long term.
Make sure your chain is lubricated and not dry, there are a variety of products available.
If you are using bike cleaning products which are especially intend to keep your bike shiny and looking like new, be careful not to use these products on your brake plates anr on any brake parts.
Don't attempt fixing e-bikes motor or battery unless you are a qualified technicians, let your dealer know or book professional check our. SOme parts can still be under warranty or replaceable, but if you cause further damage by trying to fix it yourself you may not be able to get the support or solution you need.
If you have any questions or would like to book a professional service - please do let us know.
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